

For refunds, contact the Microsoft Flight Simulator marketplace team here.Īerosoft is unable to manage Marketplace purchases. PROBLEMS WITH AN ADD-ON FROM A THIRD PARTY DEVELOPER PURCHASED VIA THE IN-GAME MARKETPLACEįor issues or questions with a product purchased in the in-game marketplace that is not developed or published by Aerosoft, you'll need to reach out to the third party developer directly. Issues with the content (missing feature, bug, feedback, etc.)įor issues or questions with Aerosoft addons, whether purchased from the in-game marketplace, a third party store, or, contact us directly by clicking here.We have listed below the best methods of contacting support, depending on your version of Microsoft Flight Simulator and the area of support you need.
